Privacy Policy

Who we are

Our website address is: https://sugarplumstudio.com

What personal data we collect and why we collect it

Cookies

We sometimes place cookies on your device when visiting this site so that it can function properly. You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Embedded content from other websites

This site includes embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Contact forms

Access to information sent via contact forms on our website is granted only to our company’s senior staff so that they may view and respond to inquiries. Contact forms on this website are handled through Wufoo, a third party company. This information is stored indefinitely so that we may have access to past customer inquiries should new inquiries arise. This information is not shared with any other third party and Wufoo does not have permission to share or access our contact form information except in rare instances when a customer issue requires support; in this case, Wufoo staff is granted limited access to contact form information until the issue is resolved.

Mailing List

Opt-in e-mail subscriptions through this site are managed by Mailchimp, a third party company. This information is stored indefinitely. E-mail addresses are not shared with any other third party and Mailchimp does not have permission to share or access our e-mail subscriber information except in rare instances when a customer issue requires support; in this case, Mailchimp staff is granted limited access to e-mail subscriber information until the issue is resolved. Subscribers may opt out of mailings at any time.

Analytics

Access to data analytics for this website is granted only to our company’s senior staff so that they may better understand visitor behavior.

Who we share your data with

All of our online event registration and ticketing is handled by Event Espresso, a third party company. Registration information is retained by our company indefinitely for our own accounting and record-keeping requirements. Event Espresso does not have access to registration information from this website except in rare instances when a customer issue requires support; in this case, Event Espresso staff is granted limited access to registration information until the issue is resolved.

What rights you have over your data

If you have sent an inquiry through our contact forms, or if you have registered for an event, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Contact form information may be checked through an automated spam detection service.

Where we send your data

In the event that a third party that we partner with experiences a data breach, we will notify all of our customers by e-mail within 72 hours of the time we receive notification of the breach.

Our contact information

All inquires about data and privacy for this website should be sent to info@sugarplumstudio.com