Policies

Safety First

As an edible art studio, we are committed to both food safety and the safety of our guests.

We require that all guests who will be working on a food project, no matter the time of year, wear closed-toe shoes. Flip flops and open sandals are NOT permitted in the instructional studio area of Sugarplum Studio, even in the summer. Please understand that this is for safety purposes.

Our instructional staff is food safety certified and we adhere to township, county and state health and safety regulations.

Guests are encouraged to wash their hands before we begin working on our projects and we go to great lengths to avoid sharing tools and edible items whenever possible.

We ask that guests with long hair wear their hair restrained or off the face so as to minimize potential contact between hair and food.

Aprons will be provided for all events, but we will not be liable for any stains from food materials on guests’ clothing or belongings.

Guests at Sugarplum Studio are expected to behave safely and appropriately with all tools and food materials. Our staff reserves the right to remove any guest that is behaving recklessly or posing a danger to themselves, other guests or staff without any refund of monies paid or further liability to Sugarplum Studio.

Hold Harmless Agreement

All persons participating in an event at Sugarplum Studio must have a Hold Harmless Agreement signed by themselves if 18 and over, or by parent/guardian for all children under 18. No exceptions.

For your convenience, the Hold Harmless Agreement can be completed online at the time of registration for public events, on your online RSVP to private events or filled out on paper at the studio.

While some events are drop off events where indicated, we always welcome and encourage parents to stay and hang out in our Parents’ Lounge for the duration of the event.
Download our Hold Harmless Agreement

Parking

Sugarplum Studio shares the parking lot with 3 other tenants. At certain times of the week, particularly the weekends, parking can be very tight. Please be respectful of any parking spots designated by signage for other tenants.

If there is a scheduled event at the restaurant, they may employ valet parking for a fee.

If our lot is full, there is on street parking across Berlin Road on McPhelin Avenue and several side streets for on street parking. Please be aware of any posted parking restrictions on residential streets. Please use the pedestrian crosswalk and use caution if crossing Berlin Road.
Sugarplum Studio can not control the amount of parking available in the lot.

Parking at The Centrum Shoppes is prohibited by posted order. If the occupants of any vehicles are observed parking at Centrum Shoppes in order to patronize any of the business at 211 Berlin Road, the vehicle will be towed at the vehicle owner’s expense. The parking policy is strictly enforced. If you do park there, it is at your own risk.

Sugarplum Studio will not be held responsible for any fees incurred or damages to your vehicle if it is towed as a result of parking in any prohibited area.

Photo Release Forms

Photos of happy customers are the best and most powerful form of advertising, and we often take photos and videos of classes and parties in progress for use on our social media sites and our website.

Photos and videos depicting hands and work in progress can and will be used without signed release forms.

For photos and videos that show faces we ask for your cooperation and permission to post these photos and you will be asked to sign a photo release form. We will never post names without expressed permission. Photo release forms are entirely optional and we will absolutely respect your choice to not have your or your child’s face photographed for any reason.
Download our Photo Release Form

Allergen Statement

We are unfortunately unable to accommodate dietary restrictions and food allergies due to the limits of our liability insurance.

All of the food materials at Sugarplum Studio come from sources where cross contamination of allergens is possible and shared processing equipment is used.

Ingredient information and source on any specific product is available upon request.

Registration

Registration for workshops and special events that are open to the public can be made online at our Workshops page, in person at our studio location, or over the phone using a credit or debit card.
Absolutely NO workshop seats will be held in advance without payment. If you call the studio to reserve a workshop seat, please be prepared to pay over the phone using a credit card.

All of our workshops have a maximum capacity. While walks ins are accepted if spaces are available, we highly recommend pre-registration to ensure a spot.

Payments

We accept cash, personal checks, credit cards and electronic payments using Square and PayPal. There will be a $50 charge for returned checks.

ALL SALES ARE FINAL at Sugarplum Studio. No refunds will be issued to anyone who registers for an event or workshop then fails to show, for any reason, including illness. Please understand that your registration is a timed ticket, much like a movie ticket. We’ve held your spot and prepared for your arrival, with labor and materials.
Management reserves the right to grant studio credits on a case by case basis in the event that cancellations are made up to 48 hours prior to an event.

Personal Belongings

Sugarplum Studio will not be held responsible for any loss of personal belongings while in attendance at any of our workshops, events or private parties.

Cancellation and Inclement Weather

In the event that the Governor declares a state of emergency for New Jersey, Sugarplum Studio will NOT open for scheduled workshops or private parties, no exceptions. Anyone holding a paid registration for a workshop or special event will be issued a voucher for a future workshop or studio credit good for 1 year from date of issue.

In the event of a weather emergency such as snow and ice that creates a hazardous driving situation for our guests or our staff, whether or not state of emergency is declared, Sugarplum Studio may cancel scheduled classes at the discretion of its management and will offer a voucher for a future workshop within 1 year of issue date. No refunds will be issued.

In the event of a Governor declared state of emergency, Sugarplum Studio will not open. All parties will be cancelled until the state of emergency is lifted. Party Host may reschedule based on studio availability with no further liability to Sugarplum Studio. In the event of hazardous weather that is not a declared state of emergency, scheduled private parties will be considered on a case by case basis at the mutual agreement of both the Party Host and Sugarplum Studio management. For impending hazardous weather situations, the Party Host may choose to cancel within 24 hours of the party start time and reschedule at a later date with a $50 additional rebooking fee. No guarantees are made as to the immediate availability of the studio for rescheduling.

Private Party cancellations for any other reason must be made no later than 10 days in advance of reserved date without forfeit of deposit. No refunds will be issued, but deposit can be applied to a future date, subject to availability, or used as studio credit. Cancellations made in less than 10 days prior to the reserved date will forfeit deposit entirely.

In the event of an emergency cancellation by Sugarplum Studio for any reason other than weather, not limited to but including, mechanical failures, unexpected illness or personal tragedy, Party Host may choose either a full refund of deposit or optional reschedule within 1 year at 40% discount with no further liability to Sugarplum Studio.

Private Parties

Sugarplum Studio may be reserved for private parties.

We offer a variety of party packages, for adults and children at all levels of ability. Parties include instructor led activity where indicated, followed by 30 minutes of free time in the Lounge for your celebration. Additional 30 minute time blocks for celebration are available in advance at the rate of $50 per 30 minutes. Your party ends promptly at the end of your reserved time, so that our staff may prepare the studio for the next party. Parties that run unscheduled overtime will automatically be charged the overtime rate.

Parties include all decorating materials for the activity, use of decorating tools where indicted, use of aprons, professional instruction where indicated and take home packaging for each guest’s edible art.

As the Party Host, you may bring your own food and beverages for your guests. We recommend easy, hand held food items such as pizza, sandwich trays and finger foods, as no serving staff or serving utensils will be provided.  Standard white plates and napkins will be provided by Sugarplum Studio, along with disposable drinkware.

Beverage and sweet table packages are available at an additional cost.

All parties require a $50 deposit. Dates are not considered reserved without a paid deposit and all dates are subject to availability.

Once a deposit is confirmed and a date officially booked, an Event Proposal will be issued outlining party details. Event Proposal must be confirmed with 5 days of receipt. Once accepted, no changes can be made to the design details.

A head count is due 5 days prior to the event date, at which time an invoice will be issued for the balance due, payable on the day of your party, prior to your event.

All parties are subject to 6.875% NJ State Sales Tax.

All guests participating in decorating activities must have a Hold Harmless Agreement either signed by themselves, if 18 and older, or by parent/guardian if under 18. No exceptions.